FAQ

 

What is your payment policy?

Unless otherwise agreed upon, 50% of the total project cost is due before any services are provided, and the remaining 50% is to be paid before any workable files are delivered. See my terms here

 

Do I need to provide the content (images and text) for my design projects?

If you have all or can provide images and text for the project, that's great! If you need help with the text to make it more marketing friendly, I can help you. If you would like me to write you text I can do that too. If you don't have images, I can recommend a photographer to do a photoshoot or can give you stock photo options. Services for writing, revising, stock photo search, and image retouching will be included in the flat fee. If these services are request after the flat fee is agreed upon and deposit paid, the services will be an extra charge. Any stock image costs are separate from the flat fee or extra charge for services and will need to be purchased by the client.

 

How does the design process work?

To begin, you can fill out a Get An Estimate form or contact me at 917-664-3329. After we've agreed on the detail of your project and the cost, I will send you an invoice along with a Design Specs and Timeline guideline, which will layout the details of the design and function of the project and the production timeline and process. This may vary according to project, but this is the basic time for both print and website projects.

  1. Agreement and deposit 
  2. Content delivered (or created)
  3. Comps of design delivered for approval
  4. Revisions and edits made within reason
  5. Final design approved
  6. Final payment made
  7. Final files and/or website is launched

 

Will I have access to my website once it's launched?

Yes! You will have full access to your website. I can also provide you with training to update and edit your website, and instructions to use as a guideline.

 

Will I have access to my source files after the project is complete?

Yes! I would love you to consider me for future work on your files or new projects, but I will provide you with the sources files of your project so that you can have them for your future use. 

 

Any other questions?

I happy to answer any of your questions! Contact me.