Terms of service.

You ("Client") agree to retain Jen Van Arsdale. ("Service Provider") to proceed with branding & design services for a 7-hour work session or a 3.5-hour work session and agree to the terms and conditions as set forth in this Agreement. 

During this work session, Service Provider agrees to devote 7 hours on assignments to be determined by Client, as well as a 60-minute pre-intensive strategy call, and 30 days of post-intensive email and messaging support. 

Work will be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 9am - 4pm ET on weekdays. Payment for these services will be to Service Provider at the rate of $750 per 7 hour day and $375 per 3.5 hour day, and will be due at the time of booking this appointment. 

Client may choose to alternatively pay a 50% deposit, and pay the balance 24 hours on the appointment date. Design services in addition to the intensive will be made available by Service Provider at the current daily or half-date rate, and will be billed separately. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: stock images, premium font licenses, and 3rd party application services. 

The results of any and all work performed by Service Provider for Client, including original creative work, will remain the property of the Client. Client may use this material in any way deemed appropriate. 

As a bonus to the all-day intensive, you will also receive 30 days of support following our intensive, starting with the day after the intensive. You will be able to email or message me with any questions or concerns you have about the work that was performed during our intensive, and you will receive a reply via email, message or video tutorials. This support does not cover additional design or website work that exceeds what was done in our day together. If you have additional work that needs to be performed, you will have the option to book another day or a half-day session. 

Your purchase is non-refundable, but you may transfer it to another date or service with 2-days prior written notice. Your purchase is valid for 90 days, and must be used within that time frame.